Deloitte University Press

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Deloitte University Press publishes original articles, reports, and periodicals to advance the conversation on a broad spectrum of topics of interest to executives and government leaders. Explore more at

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New tools, new opportunities

The power of emerging technologies can help organizations glean insights at a more rapid pace than ever before. This presents an opportunity for leaders to better design and more quickly adjust the talent strategies they need to compete successfully and invest confidently for the future.  


Rising consumerism: Winning the hearts and minds of health care consumers

The intersection between rising consumerism and a growing retail orientation in the health care sector presents challenges, some unprecedented, for existing players. We explore three shifts that health industry players should respond to, and that can set the scene for greater consumer involvement.


Asia Pacific Economic Outlook

This edition gives the near-term economic outlook for Malaysia, the Philippines, Taiwan, and Vietnam and includes a special article on the ASEAN Economic Community. 


Running on data: Activity trackers and the Internet of Things

The Internet of Things may reshape consumer and industrial environments. But this potential won’t be realized solely through the power of low-cost sensors. Leaders in this space will nurture an ecosystem of partnerships and collaborations, with a variety of business and public policy motivations.


Becoming irresistible: A new model for employee engagement

The changing employee-work contract is compelling businesses to build organizations that engage employees as sensitive, passionate, creative contributors. Research and client discussions suggest five major elements and underlying strategies that work together to make organizations “irresistible.”


Digital education 2.0: From content to connections

Integrated next-generation technologies can equip students to become lifelong learners, fortify student skills, increase education’s ROI, and enable students to be innovative and entrepreneurial. Education technology providers will likely need to shift their focus from content to connections.


A billion to one: The crowd gets personal

The creation of products and services derived from crowd-based insights is the foundation of the “billion-to-one” experience. Taking characteristics and behavior and contextualizing them with data from thousands of other individuals allows designers to deliver unique products and services.


Backyards without fences: Carving out territory in the changing consumer products terrain

Today, many brands struggle to maintain relevance and a price premium. Shifts in channels and a more diverse consumer base are weakening the fences they once maintained around sizeable consumer populations. Building new, more effective fences amid the complexity will require a different approach.


The last-mile problem: How data science and behavioral science can work together

Analytics is typically discussed in terms of computer technology, machine learning algorithms, and big data. Behavioral nudges, on the other hand, concern human psychology. What do they have in common? Quite a bit, as it turns out.