Global Retail, Wholesale & Distribution

Article

The click and collect consumer

Convenience is likely to drive global retail’s digitization

In the world of retail, consumers’ personal health concerns accelerated the digitization of the consumer journey. As a result, relatively new conveniences like click and collect were widely adopted, and are likely to continue well beyond the pandemic.

Perspectives

Global Powers of Retailing 2021

The aggregate retail revenue for the Global Powers of Retailing Top 250 companies reached US$4.85 trillion in FY2019 (up from US$4.74 trillion in the previous year). Growth increased to 4.4% (currency-adjusted composite year-over-year growth rate), higher than the previous year’s 4.1% growth.

Perspectives

Global Powers of Luxury Goods 2020

The new age of fashion and luxury

Article

The consumer data give and take

A study by Deloitte and Ahold Delhaize into European attitudes on the use of consumer data by grocers

Article

How COVID-19 has affected South African Grocery Retail Consumer Sentiment

Consumer insights pre- and during lockdown

Perspectives

COVID-19: A human-first approach as you recover and thrive

Human interaction with customers becomes a higher priority in a world where it is much harder to do

Perspectives

Digital disruption in retail

February 2020

Article

Tech Trends 2020