Rebuilding Bank of Ireland as a truly customer-centric organization

Deloitte Digital has worked with the bank since 2014, creating customer centric propositions and building new services and digital products to function across all customer segments and channels.

Solution

Impact

Since Deloitte Digital’s transformation collaboration with Bank of Ireland 2014, the mortgage platform increased applications by over ten percent.

Their tablet banking has earned five star reviews and won several industry awards and Bank of Ireland moved to the top of competitor rankings in a peer review.

Tech-tonic shifts are happening now. Work with a team of experts who help financial services firms adapt to, and take advantage of, technological change.

Key contacts



Richard Widdas

Partner and Global Financial Services Consulting leader
Email Richard

Scott Nicholass

Partner and Global Financial Services Consulting Technology leader
Email Scott

Lauren Schmidt

Director and Global Financial Services Consulting Chief of Staff
Email Lauren

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