Channel as a Service

Solutions

Channel as a Service

Leveraging Digital and Oracle Cloud to deliver an enhanced in-store experience

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Channel as a Service (CaaS) is a fast way to spin up a digital in-store experience to drive performance of your store:

  • Creating more dynamic, personalised retail experiences in-store, boosting ROI;
  • Collecting rich customer data to inform future engaging experiences; and
  • Creating opportunities to provide truly multi-channel personalised experiences across e-commerce and in-store.

Using the Oracle Cloud, CaaS works by operating across your existing back-end infrastructure (from CRM, distribution and finance), meaning you can simply plug-in and launch a trial today.

Our templated designs and technical services make it simple to quickly create high impact experiences across your existing stores or pop-ups.

With support from our retail strategists, we can then scale the right retail approach from careful analysis of in-store ROI.

Move at the speed of innovation and imagine now with Deloitte + Oracle Cloud

Deloitte is designated by Oracle as a Global Cloud Elite partner and has held the highest level of alliance relationship with Oracle for almost two decades. Deloitte Touche Tohmatsu Limited member firms across the world provide access to over 26,181 professionals with deep Oracle experience.

Deloitte + Oracle Cloud

Key contacts

Sam Charters

Sam Charters

Senior Lead Architect

Sam is a Senior Lead Architect delivering architecture solutions across private and public sector organisations using his deep knowledge of established and emerging technologies, frameworks and method... More

James Byles

James Byles

Partner

James is a Partner in Deloitte’s Retail Enterprise Application’s practice, responsible for Oracle Retail. He has worked in consultancy for the last 14 years exclusively on Retail System engagements, n... More