Partner | Deloitte Consulting
Global Customer Strategy & Applied Design Leader
111 S. Wacker Drive
Frances Yu is the Global Deloitte Digital Leader for Customer Strategy & Applied Design, and a partner within Deloitte Consulting LLP. For nearly 20 years, she has helped global companies launch demand-driven digital businesses, rewire the digital codes of their commercial / go-to-market engines, and rearchitect operating models to be more customer centric and data-driven.
Frances is a trusted advisor for business executives in global Fortune 100 as well as “unicorns” in various global tech ecosystems. She writes for various trade publications and speaks frequently at conferences on topics including digital, innovation, and transformation.