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Beyond Fintech: Disruptive innovation in digital banking
Banking is on the cusp of significant disruption as regulations and technology begin to lay the foundation for a fundamental shift in the business model. Additionally, customers are expecting more value‐driven, personalized, and seamless service than ever before. How will this impact the digital banking landscape?
A 2017 report from Deloitte and the World Economic Forum, “Beyond Fintech: A pragmatic assessment of disruptive potential in financial services,” examines disruptive innovation in digital banking. Read on to explore key takeaways for the banking segment, and understand what these findings mean for your business.