Solutions
Deloitte Digital
Digital technology has changed the face of business as we know it. Deloitte Digital is here to help you use it to your advantage.
We are a high performing and an innovation driven ecosystem of ingenious and bold professionals, whose impact transcends borders. Deloitte Digital Greece leads, drives and enables clients across Greece and abroad to digitally transform and be future ready. DD GR specializes in and works at the intersection of strategy, experience and technology to drive growth and innovation, and build humanized and memorable experiences for our customers and stakeholders. At Deloitte Digital Greece, we have grown by leaps and bounds and continue to grow at a rapid pace! We believe in the power of collaboration and being ONE integrated team. We aspire trust and demonstrate transparency in everything that we do and enable a culture of courage and diversity.
Our purpose
Deloitte Digital helps create new growth by elevating the human experience—with connected ideas, technology, and talent. And we do this to shape a better future for every single one of us.
This is what we do
We work with our clients to develop customer-centric strategies—helping organizations take on the challenges of tomorrow and beyond.
With deep expertise in data, creative, technology, and strategy, we can help you build the types of customer journeys that create new growth.
Customer Strategy & Design
Architect client growth agendas using differentiated human insight to design and deliver powerful and innovative experiences, drive measurable outcomes, and transform organizations profitably and sustainably –designing to Elevate the Human Experience.
Customer Strategy
Our Customer Strategy offering helps clients drive growth and advantage by transforming to be more customer-centric, digitally-enabled and insight-driven. To do this we help customer-focused leaders define their customer transformation agenda, develop differentiated customer experiences, position marketing as a growth engine, and transform the underlying marketing, sales and services capabilities to support their growth ambitions.
Design
Our design offering helps clients define, design and implement new businesses, new experiences, and innovation capabilities for clients using deep human-centered design capabilities. This includes re-imagining and building innovative digital experiences, developing breakthrough propositions and prototypes, designing new revenues, bringing a human-centered view to broader transformations, and helping clients build these capabilities within their own organizations.
Marketing & Commerce
Connects data insight with creativity to create amazing physical and digital experiences to market and sell on behalf of our clients, and to delight the humans they serve (customers, citizens or patients) – creating to Elevate the Human Experience.
Creativity, Brand and Advertising
Our offering brings powerful, brilliant, creative ideas to life around business and customer transformation and through ongoing campaign services. Works with Brands to strategize and effectively engage with, and market to, both new audiences & existing set of identified, or ‘owned’ customers.
Experience Management & Marketing
Our end-to-end offering helps brands create great experiences, find their customers and audiences, and drive through to acquisition, retention, and loyalty. Leverages the best of humans with technology, content and machines to build experiences (both digital and physical), enable customer touchpoints, enhance marketing models and processes and rapidly stand-up managed services across customer data management, data science & analytics, omnichannel orchestration, and performance measurement.
Commerce
Our Commerce offering help clients define & realize long-term commercial growth strategies and drive direct to customer commerce interactions through implementation and operation of global B2C and B2B commerce platforms.
Digital Customer
Brings together leading advisory and delivery capabilities to create exceptional sales and service solutions for our clients. We wire up the whole business to Elevate the Human Experience at every touch point with a customer.
Sales Transformation
Modern, digitally- enabled sales, entailing customer operations, sales effectiveness, CPQ, B2B, B2C, and channel sales/PRM. Including go-to market strategy, growth planning, incentives, talent, and technology enablement.
Service Excellence
Transforming customer service capabilities through market leading strategies, operational design, and implementation. Our unique approach focuses on service experience & innovation, omnichannel, digital contact centers, and field service.
Contact us
Nikos Christodoulou
Partner, Technology & Transformation Leader
Recommendations
2022 Media & Entertainment Industry Outlook
Five trends driving industry growth