Customer Service Excellence Survey 2023
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New Deloitte report finds digital transformation can open up US$1.25 trillion in additional market capitalization
Customer Service Excellence 2022 - International Edition
We are glad to present you second, extended edition of Deloitte’s Customer Service Excellence Report 2022, which intends to track insights on factors that impact service excellence, a concept that incorporates both understanding the frontend and backend of the customer service function.