CFO Insights: Accelerating performance one workgroup at a time

CFO Insights

For many leaders, improving performance is always top-of-mind. Yet, for all the attention it gets, a big opportunity may be being missed: There’s a new approach that can not only improve performance, but accelerate it.

Taking advantage of this opportunity, however, requires focusing on a part of the organization that is largely invisible today: the frontline workgroup. To unleash the potential for accelerating the performance improvement of workgroups, organizations need to both recognize the frontline workgroup as the key engine of future performance and move beyond the notion of “high-performing teams.”

Leaders and managers can address this potential by cultivating a set of practices that are specifically designed to accelerate learning within the workgroup, one workgroup at a time. In this issue of CFO Insights, we discuss several elements of business practice redesign that can not only potentially help frontline workgroups learn faster and perform better, but could also accelerate performance improvement over time.

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Additional resources

Additional resources

Keeping Finance Talent Relevant to Changing Needs: Charles Holley, CFO-in-Residence
Talent is a perennial top challenge for CFOs partly due to the continually changing definition of what it means to have a talented finance team, says Charles Holley, an independent senior advisor to Deloitte and retired CFO of Walmart. Drawing on his extensive leadership experiences, he explains how to identify, recruit and develop the people best suited for the fast-changing demands of finance.


Building a 21st Century Finance Team: Lessons from the Front Lines

Pete Shimer, CFO, Deloitte LLP, and Charles Holley, retired CFO of Walmart, discuss the rapid evolution of the finance function, why soft skills count for so much, and how CFOs can take ownership of the talent development process. In addition, Mark Davidoff, Deloitte Financial and Risk Advisory partner, and Ajit Kambil, global research director for Deloitte’s CFO Program, address the importance of developing a finance team culture that scales across the organization


Preparing for the “Augmented Workforce”

As organizations redesign jobs to take advantage of artificial intelligence, cognitive systems and robots, the rise of an “augmented workforce” may be at hand. Deloitte’s 2017 Global Human Capital Trends report reveals that relatively few organizations are prepared to manage a workforce in which people, AI and other cognitive technologies work side-by-side. Learn steps organizations can take now as they rethink the boundaries between humans and machines.


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