Life at Deloitte

Katie Montgomery 

Administrator, Indirect Tax

What does a typical day look like in your role?

I am the Administrator for the Indirect Tax team, and I assist and manage 42 staff members of all levels on various client projects and the expected administrative norms. As an administrator, you're the first point of contact internally and externally for the department, which makes you vital in delivering efficiency for your colleagues and respected clientele.

What isn't automatically mentioned as part of your role as an administrator is the social aspect - getting to know so many people on a personal level, not just on your team but within the whole company. There is a great bond between departments which allows you to mix your expertise, integrate and share knowledge which has led to me gaining strong, reliable and trusted colleague relationships.  

What attracted you to Deloitte as a career move? What development opportunities have you had since joining?

I had previously worked in another Big 4 company so I was familiar with the structure, but Deloitte's recruitment process was different from the moment I arrived for my interview: warm and welcoming and not in any way intimidating. It has become my second home, and not because I am overworked and spending long hours in the office, but because I have formed a secure balance between my professional and personal life. I can say I look forward to coming to work, which isn't common for a lot of people! 


After five years in Deloitte, I am now being supported in sitting the Chartered Tax Advisor exams while retaining my administration role. I aim to qualify in the next three years and have hopes to become a Manager in Indirect Tax.


What advice would you give someone coming for an interview on the team, and what can new joiners expect from their first few days at Deloitte?

Be yourself! It's easy to get nervous for interviews but it will make it harder and seem unnatural not to act yourself. Your qualifications and experience will suffice. Remember, that's what got you the interview in the first place, but what makes you different to any other applicant is your personality. 

I was welcomed into a induction session giving you all the basic knowledge about the firm and its setup, as well as where to go for everything that you may need as an employee. I was also assigned a buddy who showed me around the office and introduced me to everyone I needed to know at the time. Connections made and a friendly atmosphere led me to feeling comfortable getting to know more people as time went on, inside and outside of working hours.


What is it about your role/industry that keeps you interested?

I think in most positions in any company you can become static or limited to certain types of work, and this can particularly happen in an administration role. However I've been continuously challenged and encouraged from day one of my employment. My peers are extremely helpful and have always pushed me to try more without any pressure. I have such a varied role in terms of work that it allowed me to open my mind to further studies in Tax. My degree was in Arts and no way related to my current role. But with the training I've gained, I'm now seeking to become a Charted Tax Advisor. 

It's important to know that it's not all figures and calculations; there are areas of Tax that I never knew about. What made it particularly interesting to me was the people around me guiding me. With their experience, they demonstrate real-life scenarios and not 'textbook learning.' They made it all the more easier for me to understand and not be afraid to push myself.  


I'm into my fifth year working for Deloitte and I don't plan on leaving. You could call me a Deloitte lifer! For me that says a lot about a company, it's approach and it's people. The people make it.

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