What is Robotic Process Automation?
Organisations seeking to address key challenges like cost reduction, operational excellence, regulatory compliance might look to RPA as a simple, flexible, low-investment alternative to traditional solutions like outsourcing, offshoring and system transformation.
An in-depth look at RPA
RPA has the potential to transform today’s workplace as dramatically as the machines of the Industrial Revolution changed the factory floor. RPA is a way to automate repetitive and often rules-based processes from front to back office across both retained and outsourced operating models.
Key characteristics of RPA include:
- Computer-coded software
- Programs imitating human interaction with applications
- Cross-functional application
- Virtual workforce controlled by business operations
- Agile and non-invasive, works with existing IT architecture and governance