Phonovation named overall winner at Deloitte Financial Services Innovation Awards has been saved
Phonovation named overall winner at Deloitte Financial Services Innovation Awards
Gulru Atak, Innovation Lead at Citi recognised for contribution to the sector
16 June 2022
Dublin-based communications tools provider, Phonovation, has been announced as the overall winner of the third annual Deloitte Financial Services Innovation Awards. Phonovation provides secure, reliable messaging and mobile identity services to businesses across the UK and Ireland, combining best-in-class customer service with the latest proven technology.
The awards recognise both individuals and companies that are leading the way in innovation - using technology to address challenges and create opportunities, improving user experience and changing the way business is done. Celebrating companies across the island of Ireland, the awards programme is run in partnership with Banking & Payments Federation Ireland (BPFI) and Financial Services Ireland (FSI).
Speaking at the awards, recently appointed Head of Financial Services, Deloitte Ireland, Donal Lehane commented:
Businesses should take pride in the resilience and innovation they have shown over the last few years, and as they look forward to new challenges, innovation will be central to adapting product lines and maximising customer experience and engagement. The companies both shortlisted and awarded this year showcase the breadth of innovation happening across the financial services sector in Ireland. I congratulate all of our winners.
In addition to being named the overall winner at the awards, Phonovation was also the winner of the Most Disruptive Fintech category.. Phonovation’s Mobile ID service impressed judges with how it has enabled Irish financial institutions to securely register their banking app to the mobile phones of six million customers allowing them to send SMS one-time passwords in a compliant and safe manner. Its service ensures a seamless onboarding journey and allows both new and existing customers to securely use their mobile phones for online banking, enabling them to transact securely through their online account.
Gulru Atak, Head of Innovation in Citi’s Institutional Clients Group, was recognised with the Leadership Award which distinguishes pioneers of innovation across the financial services industry. Within her role at Citi, Gulru explores new opportunities for growth through new business models, emerging technologies and partnerships, as well as driving innovation efforts in collaboration with other Citi teams.
The judging panel, comprising Michael Concannon, Head of Strategy, Fintech & Payments, BPFI; Audrey Crummy, Deputy Director, FSI; Ciaran Hancock, Business Editor, The Irish Times; Ken Moore, Chief Innovation Officer, Mastercard and David Dalton, Head of Financial Services, Deloitte, chose the following winners:
• Most Innovative InsurTech: Xtract
• Most Innovative Digital Platform: Enterpryze
• Most Innovative RegTech: Corlytics
• Social or Sustainable Innovation: Naomh Breandáin Credit Union
• Most Disruptive FinTech and overall winner: Phonovation
The Deloitte Financial Services Innovation Awards took place on Thursday 16 June. The event was hosted by comedian Deirdre O’Kane and included a keynote speech from Greg Williams, Editor, WIRED UK and transformative trends expert.
Notes to editors
1. Overall winner - An organisation that has significantly contributed to innovation in the financial services industry and advancement of the sector.
2. Most Innovative InsurTech - An innovation (product / service) that is having a disruptive impact within the insurance industry.
3. Most Innovatvie Digital Platform - An innovative digital platform which supports customer and/or financial services organisations.
4. Most Innovative RegTech - An innovation (product / service) that supports Financial Services in meeting key regulatory compliance obligations and challenges.
5. Social or Sustainable Innovation- An innovation within the financial services sector that harnesses technology to address social responsibility and/or employee wellbeing & Inclusion and/or sustainability concerns either specific to a business or the wider community.
6. Most Disruptive FinTech - A small to medium sized organisation that has disrupted the financial services industry with a tech innovation (product / service) that significantly improves customer experience
7. Leadership – An individual who has significantly contributed to innovation in the financial services industry and advancement of the sector
1. An organisation that has developed an innovation within the financial services industry.
2. An organisation that has been in operation for a minimum of three years.
3. An organisation with an annual turnover in excess of €1million/£850,000.
4. All entrants will be requested to submit proof of turnover, with information being held in strict confidence.
5. An organisation (parent company) which is operating on the island of Ireland (including Northern Ireland).
6. The judging panel reserves the right to reallocate entries into alternative categories deemed suitable.
7. All applicants are subject to independence checks.
A business may have entered in as many categories as applicable.
The judging panel examined applications under the Doblin Framework for Innovation.
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About Banking & Payments Federation Ireland
Banking & Payments Federation Ireland (BPFI) represents the banking, payments and fintech sector in Ireland. Together with its affiliates, the Federation of International Banks in Ireland and the Fintech & Payments Association of Ireland, BPFI has 100 member institutions and associates, including licensed domestic and foreign banks and institutions operating in the financial marketplace here.
Delivering a range of services through our specialist team, we mobilise the sector’s collective resources and insights to deliver value and benefit to members, enabling them to build competitive sustainable businesses which support customers, the economy and society.
Through the work of our Brussels and Frankfurt based offices, our active membership of the European Banking Federation and our well-established EU and international networks, we also represent Ireland’s banking and payments industry at an international level.
About Financial Services Ireland
Financial Services Ireland (FSI) is the Ibec sector representing the full suite of financial services companies in Ireland. Our 160 members are involved in banking, insurance, fund administration, investment management, corporate treasury, international financial services, aircraft leasing, securitisation and fintech.
Established in 1984, FSI supports the development of the financial services industry both at domestic and international levels. We bring together multiple financial services sectors and channel industry issues through FSI’s and Ibec’s powerful advocacy voice. Our network is structured around core working groups, member forums, networking events and initiatives, which are the primary enablers of our strategy.