Irish 2021 Outlook for Banking & Capital Markets
Pressing the reset button
If we wind the clocks back to the beginning of 2020, many banks would have identified pandemic risk on their risk register, but few would have rated its likelihood high on that list. So when COVID-19 struck Europe during the first quarter of last year it meant that banks not only had to navigate a novel and extremely challenging situation, they also had to reassess their business model and the threats to that business.
2021 banking and capital markets outlook
In our 2021 banking and capital markets outlook, 200 industry leaders weighed in on their companies’ COVID-19 recovery efforts. How can the emerging lessons serve as a catalyst for business transformation?
The future of retail banking
The hyper-personalisation imperative
This report sets out the obstacles faced by banks in adopting hyper-personalisation and outlines the building-blocks banks must have to overcome these obstacles.
Cognitive Customer Experience
Discover how our Cognitive Customer Experience (DCCX) together with AWS connect drove innovation in a UK-based retail bank
Transforming experience through intelligent interactions
How to flourish in an uncertain future
Regulatory initiatives are requiring UK banks to ‘open up’ customer transaction data to third parties – a development known as ‘open banking’. But how will these changes affect the traditional retail banking business model, and what can banks do to enable them to adapt to an ‘open banking’ future?
2020 banking and capital markets outlook
Fortifying the core for the next wave of disruption
Disruptive forces are changing how banking is done. Banks can add customer value by fortifying their foundation and staying true to their core identity as financial intermediaries, matching demand with supply of capital.
Dealing with divergence
A strategic response to growing complexity in global banking rules
Banks face new uncertainty as countries indicate growing willingness to diverge from international financial regulatory standards, in particular the Basel framework. Explore the challenges that ‘Basel IV’ and an uneven regulatory landscape could create for international banking in the near future.