2018 Human Capital Trends Government & Public Service - An Irish Perspective

Revitalising the Original Social Enterprise

Organisations today are facing increasing pressure to operate as social enterprises – companies with missions that combine profit-making with the need to respect and support the environment and stakeholders. Just as businesses are facing growing pressure to balance performance with social responsibility, public sector organisations are facing similar demands from citizens and communities.

Although by nature, public service organisations are social enterprises, the 2018 Edelman Trust Barometer Survey showed a decrease in citizen trust in the government. As the private sector responds to this demand, government and public sector organisations have an opportunity to revitalise their role as the “original” social enterprises – institutions dedicated to serving society at large.

This shift requires public sector organisations to have a determined focus on building social capital by engaging with diverse stakeholders, listening to internal and external trends, reviving a sense of mission and purpose within their organisation, and managing increased societal expectations.

The rise of the social enterprise aligns with the publication of “Our Public Service 2020”; the overall strategy for development and innovation in the Irish Public Service to 2020 and beyond. This framework acknowledges the importance of collaborative working across the workforce and the need to support the development of our public servants and our public service organisations. In doing so, the strategy acts as a positive indicator of the Irish public service’s intent to move forward in its transformation journey and to leverage examples of good practice as the future of work changes. The Deloitte 2018 Human Capital trends survey is the largest to date – this year we surveyed over 11,000 businesses and HR leaders across 140 countries, including 857 public sector organisations globally. This report accompanies the Deloitte 2018 Global Human Capital Trends Report and sheds light on the trends that are most pressing for Irish public sector organisations. The results reveal how the public sector perceives, and is responding to profound forces that are reshaping the workplace, workforce and work itself in the 21st century

Download the full report.

A new leadership mindset Behaving as a social enterprise involves an unprecedented level of cross-functional vision, connectivity, and collaboration from public sector executive leaders

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