Where to next?

Article

Where to next?

RPA is here to stay…. but it is only the beginning

The Robotic Process Automation (RPA) Framework has presented the opportunity to build capability and expertise across the Irish public sector to re-design services using RPA as a key component. Significant progress has already been made in accelerating the provision of digital services through Our Public Services 2020, and an opportunity now exists to accelerate these services and support further digital transformation.

By continuing to invest in the development of shared capability and infrastructure for RPA, it will also create the right environment and capability to drive the adoption of these technologies, fast track the implementation of change through sharing of expertise, assets, automations and use cases across the whole public service. This type of approach is already delivering value in the Irish public sector. The HSE Robotic Process Automation (RPA) Centre of Excellence is driving this type of approach to collaboration by building skills across the whole health sector.

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