Global Business Services

Deloitte’s  Global  Business  Services  practice  focuses  on optimally linking multiple  stakeholders  in a  global,  responsive, integrated  and  dynamic  service  delivery  network.  It  focuses  on  delivering  required  value  ‘on-time,  all-the-time’  by building a network of right nodes by creating a common governance model and standardised infrastructure to deliver services   across   geographies,   business   units,   functions   and   business   processes   to   improve   delivery   efficiency, effectiveness while also creating next generation platforms in SMAC (Social, Mobile, Analytics and Cloud) and Intelligent Automation.

Helps organisations realign processes and services into centralised standardised operating models (cost effective and quality driven), effectively supporting the business and providing a platform to enable future growth in one to multiple countries while allowing the companies to focus on the core business.

Helps organisations evaluate the value of outsourcing and how to successfully navigate the full lifecycle of the outsourcing journey, including IT, Finance, Procurement and industry specific processes.

Helps our clients modernise their outsourced/shared services, including helping them to
embrace and prepare for new technologies (e.g. robotics).

Meet our leaders

Alan Flanagan

Alan Flanagan

Partner - Consulting

Alan is the Partner Lead for Enterprise, Technology & Performance. Based in the Dublin office with over twenty years experience specialising in the area of financial management and transformation. Ala... More

Cormac Hughes

Cormac Hughes

Partner | Head of Consulting

Cormac is the Head of Consulting at Deloitte Ireland. Prior to this appointment, Cormac led the Strategy and Operations team within consulting where he advised international corporate clients on Strat... More