Business Process Solutions (BPS)


Business Process Solutions (BPS)

Solutions to help you embrace new technologies to streamline operations, reduce costs, and deliver value.

Business Process Solutions, or BPS, is one of the Service Lines of Deloitte. BPS focuses on helping our clients resolve the challenges faced in today's environment: constant evolvement, which includes regulatory changes; ongoing technological progress; and the adoption of increasingly sophisticated data capture focuses on the part of the authorities. Our BPS practice responds to these challenges through flexible operation support services focused on compliance and supporting the required reports, helping companies improve their performance and be more efficient.

What we do

We help our clients manage their accounting, taxes, payroll, human resources, and technological processes through more than 7,700 highly experienced professionals in over 135 countries, who provide advice and practical support through outsourcing, co-sourcing, contract personnel, and project-related services. It is important to have a global presence, but it is through our relationships, local presence, knowledge and expertise—including culture, language, and regulatory framework—that we deliver value to our customers.

Financial Accounting and Operations

Deloitte offers a full range of finance and accounting services to growing and evolving businesses. Services include organisational, analytical, and recording services for the financial activities of a business, and the preparation of various materials covering the financial transaction life cycle (i.e., collecting source documents, recording transactions, closing books, and preparing reports for internal and external stakeholders).

Deloitte's services include:

  • Accounts payable (A/P) processing
  • Accounts receivable (A/R) processing
  • Back-end filling finance functions
  • Bookkeeping
  • Budgeting
  • Business controlling
  • Delivery of turnkey finance functions
  • Financial reporting and controlling
  • Management reporting
  • Operational finance function support
  • Statutory reporting
  • Support statutory audit preparation
  • Temporary finance management
  • Treasury support
  • Year-end closing procedures

HR and Payroll

Deloitte offers human resources and payroll services that can help improve efficiency of traditionally complex and time consuming tasks for global businesses. Leveraging strategic perspective and technology can help align a company's practices and policies with its corporate vision, open new channels of communication, and improve processes, and help manage costs. Outsourcing administrative human resources tasks can help businesses contain costs, manage employer-related risks, reduce administrative burdens, maintain information confidentiality, and improve organisational effectiveness.

Deloitte's services include:

  • Payroll management
  • Payroll system support
  • Salary and benefits administration
  • HR workforce support
  • Labor compliance
  • Project back-end support
  • Training support
  • HR reporting
  • Travel & entertainment compliance & reporting
  • Absence management

Tax Compliance and Reporting

Managing tax and statutory compliance obligations continues to be a challenge for companies, whether they are located in only one jurisdiction or have operations in multiple territories. As businesses expand into new markets and as the global tax landscape continues to change, the complexity of managing tax risks and complying with reporting requirements multiplies.

Compliance and reporting is never a case of 'one method fits all', therefore we match and tailor our services to whatever best suits your, taking into account scope, in-house capabilities and your unique approach to technological solutions.

Deloitte's services include:

  • Direct Tax
  • Indirect Tax
  • Tax filing
  • Tax provision
  • Turnkey start up support
  • Tax data integration
  • Tax reporting
  • Information request support
  • Property tax

Business Process Technology

Efficiently leveraging technology can help provide an integrated approach to process improvement that can help finance and accounting, tax, and HR departments substantiate and promote their strategic value to the organisation. Deloitte practitioners work with businesses to design and implement operational processes, technologies, and resource models to improve value-added activities in process redesign, software implementation and enhancement, tax-sensitised technologies, and change management. In addition, cloud-based accounting system and Software as a Service (Saas) capabilities help internationally minded businesses to strategically balance expansion, infrastructure, and mobility demands.

Deloitte's services include:

  • ERP system design and implementation
  • Process mapping
  • Business intelligence & data analytics
  • Business process reengineering
  • Robotic Process Automation (RPA)
  • Back-end filling (tech functions)
  • Operational finance relocation
  • Program office

Enhance your business performance and efficiency

Business Process Solutions (BPS)

Business operating models, organisational priorities, and corporate cultures vary from business to business, so the right solution for one organisation may not be the best for another. Deloitte can help assess how your organisation currently operates, determine what changes you may like to make, and assist with developing a structured, incremental path to improvement. These cutting-edge, highly flexible solutions for operational, compliance, and reporting services are augmented by technology and supported by a Deloitte network of member firms around the world. To learn more, download a copy.

COVID-19: Key Business Process impact areas for client considerations

Now more than ever, many businesses need to reevaluate their accounting, tax and human resources processes. Due to COVID-19, many businesses have had to deal with layoff upticks, remote payroll management, government incentives submittals and the like. Deloitte can help assess how your organization is being impacted by COVID-19 and run the business processes for grant applications.

Deloitte’s services include:

  • Short term cash generation and optimization support
  • Workforce support
  • Rebound planning
  • Finance & HR operating model
  • Value optimization

To learn more about how you can help improve your Business Process Solutions post COVID-19, contact us.

COVID-19: Key Business Process impact areas for client considerations

Download PDF


We offer a full range of accounting and financial services to growing and evolving businesses. Services include organisational, analytical, and recording services for the financial activities of a business, and the preparation of various reports covering the financial transaction life cycle (i.e., collecting source documents, recording transactions, closing books, and preparing reports for internal and external stakeholders).

Our services include:

  • Recording of transactions on a daily basis for all balances in the financial statements.
  • Preparation of financial statements and reporting packages for internal and external requirements with a focus on management, corporate and statutory requirements.
  • Reviewing and processing supplier and vendor invoices, financial and tax validation, recording of payments in the systems, and maintaining A/P aging reports.
  • Processing of bill, credit, and debit notes based on the organisation’s management instructions, recording these in the system, and maintaining collection reports.
  • Uploading payments in the system, generating payment reports, preparing checks/transfer letters, and foreign exchange monetisation per the relevant statutory or central bank formats.
  • Fixed assets, inventory, cost accounting, budgeting, development of accounting practices and procedures. International Financial Reporting Standards (IFRS) support implementing policies defined by the organisation.



Contact us

David Shanahan

David Shanahan

Partner, Tax

David Shanahan is a tax partner and Head of Corporate & International Tax at Deloitte Ireland. He works with companies across a range of industries, including technology, life science, energy and cons... More

John Perry

John Perry

Partner, Tax & Legal

John is a partner in Tax & Legal and is Head of Business Process Solutions (BPS) for Deloitte Ireland LLP, a member of Deloitte's EMEA BPS executive and a member of the Global BPS Client and Industrie... More

Billy Burke

Billy Burke

Partner, Tax and Legal

Billy is tax partner in our Global Employer Services division. Billy has over 20 years’ experience working with clients across all business spectrums providing advice on employment tax, social securit... More