Insights

Robotic Process Automation

A path to the cognitive enterprise

Companies are increasingly using software robots to perform routine business processes by mimicking the ways in which people interact with software applications.

Bots can automate routine tasks and eliminate inefficiency, but what about higher-order work requiring judgment and perception? Developers are incorporating cognitive technologies, including machine learning and speech recognition, into robotic process automation—and giving bots new power.

Companies are increasingly using software robots to perform routine business processes by mimicking the ways in which people interact with software applications. And the rapidly growing market for robot process automation (RPA) is already showing signs of an important emerging trend: Enterprises are beginning to employ RPA together with cognitive technologies such as speech recognition, natural language processing, and machine learning to automate perceptual and judgment-based tasks once reserved for humans.

The integration of cognitive technologies and RPA is extending automation to new areas and can help companies become more efficient and agile as they move down the path of becoming fully digital businesses. 

In this Deloitte Insights produced report, we take a look into 'a path to the cognitive enterprise'.

Download the report

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