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Turning feedback into action: How Generative AI revolutionised customer experience for a leading Canadian Bank

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S. Anjani Kumar

Partner, Deloitte India

Anjani is the practice head of SA&MA: Strategy & Business Design. He has extensive experience of managing large and complex multi-year growth and transformation initiatives for clients across industri... More

Prashanth Kaddi

Partner, Engineering + AI and Data Lead, Deloitte India

kaddip@deloitte.com

Prashanth Kaddi is a Partner and Leader of Deloitte India's AI & Data and Engineering practices. He has over 20 years of experience in AI, analytics, data and engineering. He has set up and grown mult... More

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Turning feedback into action: How Generative AI revolutionised customer experience for a leading Canadian Bank

Connect with us

S. Anjani Kumar

Partner, Deloitte India

Prashanth Kaddi

Partner, Engineering + AI and Data Lead, Deloitte India

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Viewing offline content

Turning feedback into action: How Generative AI revolutionised customer experience for a leading Canadian Bank

Connect with us

Partner, Deloitte India

Partner, Engineering + AI and Data Lead, Deloitte India

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