The future for the public sector


The future for the public sector

Cyber everywhere. Go anywhere.

With the rapid growth of digitisation across industries, governments and public sector enterprises, businesses across the world are embracing new and emerging digital technologies.

Key trends

Artificial Intelligence

AI-driven organisations are paving the way for faster data-driven decision-making and automation of tasks. AI will prove to be one of the key technologies which will help in enhancing many public services such as the Passport Seva Project (PSP), Goods and Service Tax Network, etc. in India. Even the Ministry of Electronics and Information Technology (MeitY), Government of India, has been funding projects within educational institutions that could provide real-time data on landslide monitoring and perception engineering.

Greater connectivity

The digital transformation of networks will give rise to better connectivity at a regional, national, and global level, with faster 5G connections, ultra-broadband, edge computing and more. Public sector organisations will reap the benefits of high-powered connectivity in various services such as military, policing, health, and on-field critical infrastructure management.

Intelligent Interfaces

An innovative blend of technologies like natural language processing (NLP), analytics, augmented reality (AR), virtual reality (VR), etc., will change the way humans, machines and data interact. These new technologies can help build public services systems such as, reconstructing training to impart VR-enabled skills education, streamlining identification procedures for passport and other identification requirements by capturing digital images, enhancing the queries process by deploying NLP, etc., to name a few.

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