E-commerce in India
A game changer for the economy
E-commerce has transformed the way business is done in India. With attractive and convenient shopping options at the core of the consumer facing business, the e-commerce industry offers the power to create innovative, sustainable, consistent and seamless shopping experience across all channels.
Deloitte is privileged to collaborate with the Confederation of Indian Industry (CII) as a Knowledge Partner to create this report that will be recognized as a repository on the Indian e-commerce industry. In this report, we have presented the point of view of major stakeholders in the Indian e-commerce industry, along with the key challenges faced by them and key recommendations that will help strengthen this nascent industry to scale and sustain.
Chaitanya is co-leading the digital outreach initiative in Deloitte India, with specific focus on the e-commerce and retail sectors. In this role, he has developed Deloitte’s POV on solutions to support the exponential growth of Indian e-commerce companies. His previous marque experience includes, the rollout of the 4 PL consulting practice in the retail sector, for the first time in India and the operational rollout for 200+ clients in India’s first Free Trade Zone.