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Knowledge Management & Big Data
Making Smart Enterprise a Reality
The paradigm shift towards the digital transformation among businesses is the need of the hour. Firms are making continuous efforts to digitize their operations and investing huge amounts of money to achieve the same resulting in increased revenue, cost reduction, improved customer satisfaction and enhanced differentiation, and mitigation strategies for the risk of digital disruption.
The transformation is rapidly broadening the range of technologies to be used in the workplace. Among the many, Knowledge Management (KM) is one of the key driving vehicles for the digital transformation. Digital data needs to be appropriately used considering the company’s critical knowledge assets: its core competencies, intellectual property rights, market and industry comprehension, and customer understanding and expectations.