Customer Retention

The connected consumer of today has more choice than ever before, which makes customer retention all the more challenging. In such a scenario, learning about the consumer and his or her specific wants can come in handy, which is where data analytics can help. But technology apart, the human touch is just as important, which is where behavioral economics can come in handy.

Deloitte Insights
Deloitte Insights
Deloitte Insights
Deloitte Insights
Deloitte Insights
Deloitte Insights
Deloitte Insights

How do consumers navigate the health care frontier?: Segmentation analysis helps health care stakeholders understand attitudes and behaviors to attract, retain, and engage consumers

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