Webinar: The Future of Retail

The Future of Retail

Thursday 6 February 2020, 11:00 CET

For some it is already a fight for survival. Looking beyond the dramatic headlines, it is clear that the industry is transforming – with new channels driving growth as the old channels decline, and with retail being reinvented.

During this period of disruption, innovation has continued and many retailers have taken the opportunity to reconsider the role that physical stores play in delivering the overall customer experience. And it is not just stores that are changing; as the way in which consumers shop evolves, the model of retail is also adapting to meet new consumer needs and behaviors.

Key take-aways
  • Learn how the industry and the market will develop in the future
  • The key trends we expect will shape retail in 2020 and beyond
  • New perspectives on innovation in-store and online
Register for the webinar
Meet the speaker
Ian Geddes

Partner, Retail and Consumer NSE
Deloitte UK

Ian is the Managing Partner for all consumer industries across Deloitte North and South Europe (NSE) and for the retail sector across NSE and the UK. Consumer industries encompasses 3 sectors - retail, consumer products and transportation. Specific areas of focus for the retail practice are: customer centricity, digital experience, agile buying and merchandising, ordering and fulfilment, efficient back office and analytics.

Ian is one of the founding partners of Deloitte Digital, a digital brand with a studio in Clerkenwell which now has over 400 people with creative, business and technology skills. Deloitte Digital has rapidly become a recognised brand and serves many of the strongest consumer brands.