Innovation disrupted

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Insurance disrupted

General insurance in a connected world

The digital revolution is felt to be a threat by many in the insurance industry, especially following the increase of innovative new entrants and the rapid rise of comparison websites. Insurance disrupted focuses on nine applications of digital technology that could have the greatest potential to disrupt general insurance over the next ten years.

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This report from Deloitte’s UK member firm considers whether these disrupters are threats or opportunities for incumbent insurers. It includes the hot topic of how telematics-based insurance can evolve beyond a niche product, and which players are best positioned to capitalise on this opportunity. The report also looks at new markets, such as peer to peer networks which are enabled by social media and threaten general insurers’ underwriting income by encouraging customers to self-insure.

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The nine applications of digital technology in general insurance:

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