Deloitte predicts that in 2014, there will be 100 million eVisits globally, potentially saving over $5 billion when compared to the cost of in-person doctor visits and representing growth of 400 percent from 2012 levels.
Short messaging services versus instant messaging
Deloitte predicts that in 2014 instant messaging (MIM) services on mobile phones will carry more than twice the volume of messages sent via a short messaging service (SMS). This is a significantly greater ratio than in 2012, when 1.1 instant messages were sent for every text message.
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