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Application Management Services
Deloitte’s Application Managed Services (AMS) manage, enhance, and maintain an organization’s custom or packaged software. Deloitte provides full life cycle AMS, spanning the entire continuum from up-front advisory services through application optimization and innovation. Our services encompass: • Bespoke application platform services • Package application platform services (Oracle, SAP, Applications, Xuber, Misys) • Service desk • Incident management • Problem management • Development management • Change management • Release management • Minor enhancements and customizations • Report development • User training • Systems administration • Database administration • Application and user security management • Interface management • Application/Batch monitoring