Deloitte Insights

Tech Trends 2019

Beyond the digital frontier

Eight new Technology Trends have emerged and exploring the major technology trends individually is no longer enough to stay ahead—organizations should explore how disruptive technologies can work symbiotically to drive purposeful, transformational change.

Emerging technology trends can seem both elusive and ephemeral, but some become integral to business and IT strategies—and form the backbone of tomorrow’s technology innovation. The eight chapters of Tech Trends 2019 look to guide CIOs through today’s most promising trends, with an eye toward innovation and growth and a spotlight on emerging trends that may well offer new avenues for pursuing strategic ambitions.

Tech Trends 2019: Beyond the digital frontier

Key trends that will transform the business landscape in 2019 and beyond:

  1. Macro forces at work: Over the last 10 years, cloud analytics and technologies empowering digital experiences have steadily disrupted IT operations, business models, and markets. Though these now familiar forces may no longer qualify as “trends" their impacts cannot be overstated, and their storylines continue to evolve. Recently three new technologies-blockchain, cognitive, and digital reality (AR VR 1oT, and others) have taken up the "disruptor mantle".
  2. AI-fueled organizations: For some organizations, harnessing artificial intelligences full potential begins tentatively with explorations of select enterprise opportunities and a few potential use cases. While testing the waters this way may deliver valuable insights, it likely won't be enough to make your company a market maker (rather than a fast follower). To become a true Al-fueled organization, a company may need to fundamentally rethink the way humans and machines interact within working environments.
  3. NoOps in a serverless world: We have reached the next stage in the evolution of cloud computing in which technical resources can now be completely abstracted from the underlying system infrastructure and enabling tooling. Cloud providers are continuing to climb the stack rather than simply providing everything from the "hypervisor on down," they are now-through their own focus on hyper-automation-taking on many core systems administration tasks including patching, backup, and database management among others. Together, these capabilities create a NoOps environment where software and software-defined hardware are provisioned dynamically.
  4. Connectivity of tomorrow: Advanced networking is the unsung hero of our digital future, offering a continuum of connectivity that can drive the development of new products and services or transform inefficient operating models. Increasingly, digital transformation through data- and networking-dependent technologies such as cognitive, loT, blockchain, and advanced analytics are fueling adoption of connectivity advances. Next-generation technologies and techniques such as 5G, low Earth orbit satellites, mesh networks, edge computing, and ultra-broadband solutions promise order-of-magnitude improvements that will support reliable, high-performance communication capabilities; software-defined networking and network function virtualization help companies manage evolving connectivity options.
  5. Intelligent interfaces: Today, people interact with technology through even more intelligent interfaces, moving from traditional keyboards to touchscreens, voice commands, and beyond. And even these engagement patterns are giving way to new and more seamless and natural methods of interaction. For example, images and video feeds can be used to track assets, authenticate individual identities, and understand context from surrounding environments. Advanced voice capabilities allow interaction with complex systems in natural, nuanced conversations.
  6. Beyond marketing: Experience reimagined: The new world of marketing is personalized, contextualized, and dynamic. Increasingly, this world is orchestrated not by outside parties but by chief marketing officers partnering with their technology organizations to bring control of the human experience back in-house. Together, CMOs and CIOs are building an arsenal of experience-focused marketing tools that are powered by emerging technology. Their goal is to transform marketing from a customer acquisition-focused activity to one that enables a superb human experience, grounded in data.
  7. DevSecOps and the cyber imperative: To enhance their approaches to cyber and other risks forward-thinking organizations are embedding security, privacy, policy and controls into their DevOps culture, processes, and tools. As the DevSecOps trend gains momentum, more companies will likely make threat modeling, risk assessment, and security-task automation foundational components of product development initiatives, from ideation to iteration to launch to operations.
  8. Beyond the digital frontier: Mapping your future: Digital transformation has become a rallying cry for business and technology strategists. To those charged with mapping the future, it promises a triumphant response to the pressures and potential of disruptive change. Yet all too often, companies anchor their approach on a specific technology advance. To fuel impactful digital transformation, leading organizations combine technology with other catalysts of new opportunities-from emerging ecosystems to human-centered design and the future of work. Why? Because the technology trends that inspire digital transformation efforts don't take place in a vacuum.
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