Deloitte named a leader in the IDC MarketScape on Worldwide Change Consulting Services

New York, NY, 10 December 2015 – Deloitte Touche Tohmatsu Limited (Deloitte Global) is pleased to announce that the International Data Corporation (IDC) has named Deloitte a worldwide leader for Change Consulting Services, in their report entitled IDC MarketScape: Worldwide Change Consulting Services 2015 Vendor Assessment (doc #258582, August 2015).

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the shortterm. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

Dimple Agarwal, Deloitte Global Organization Transformation & Talent Leader, comments “The IDC MarketScape recognizes our network’s ability to combine deep transformation experience with practical business acumen to enable sustainable change; which is key in how our member firms’ achieve significant, positive impact with clients.”

“We are delighted with this market recognition of our current services, and how we innovate for the future” adds Marc Kaplan, the Deloitte US National Leader for Organization Transformation & Talent. “With the increasing rate of change in business and the needs of the market, clients are demanding more products in addition to the services we provide. They want tools that they can manage on their own once the consultants leave. We are challenging ourselves to develop impactful products that solve client issues for the long term.”

IDC MarketScape is a quantitative and qualitative assessment of the characteristics that explain a vendor's success in the marketplace. The report assesses the capability and business strategy of many of the leading business consulting organizations. For this report the “evaluation is based on a comprehensive framework and set of parameters expected to be most conducive to success in providing business consulting services during both the short term and the long term. A significant and unique component of this evaluation is the inclusion of business consulting buyers' perception of both the key characteristics and the capabilities of these consulting providers. As one would expect, overall, these firms performed very well on this assessment.”

This report focuses on change management which is defined as “a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state. It includes both organizational change management processes and individual change management models, which together are used to manage the people side of change.”

Specifically for Deloitte, the report notes, “Deloitte's change approach brings practical insights, informed by data and analytics, to enable organizational and people-related business transformation. Deloitte's change solutions span the business value chain and focus on helping leaders create the right conditions, make the right decisions, and take the appropriate actions to enable the desired outcomes across the organization. The solutions equip employees to translate business strategy into personal meaning and change their behaviors and mindset to embrace the transformation and support its goals. Deloitte has invested in continuous innovation of its core methodologies and tools for change and is now applying its innovation in change toward helping companies transition to become digital organizations.”

Additional Findings

• “For worldwide business consulting, Deloitte is perceived to be excellent at challenging corporate culture, directly improving clients' commercial performance, maximizing the value of a project and meeting project timelines, and recommending change or innovation that produces results.”
• “For change management consulting, meeting project timelines is regarded as a particular strength of Deloitte. Clients also regard Deloitte as among the most capable at recommending changes and innovations that produce results, supporting business change across an organization, and transferring knowledge.”
• “The firm is also rapidly evolving and innovating ahead of the industry to align against its clients' emerging needs driven by increasing complexity, speed of change, and unprecedented disruption.”
• “Deloitte is focused on delivering high-impact client solutions that respond to big trends and leverage digital.”
• “Deloitte is creating alliances and partnering with innovators in areas such as digital, crowdsourcing, 3D printing, and artificial intelligence. These alliances help Deloitte better sense, create, and develop new opportunities for clients.”
• “Deloitte is also focused on delivering "faster time to value" for its clients and diversifying its delivery model through product- and subscription-based businesses.”