Service Quality Survey for FCM Travel Solutions

*
 very bad
 neutral
 good
 excellent
 
*
 very bad
 bad
 neutral
 good
 excellent
 
*
 very bad
 bad
 neutral
 good
 excellent
 
*
 Very bad
 bad
 neutral
 good
 excellent
 
*
 very bad
 bad
 neutral
 good
 excellent
 
*
 very bad
 bad
 neutral
 good
 excellent
 
*
 very bad
 bad
 neutral
 good
 excellent
 
*
 very bad
 bad
 neutral
 good
 excellent
 
*
 very bad
 bad
 neutral
 good
 excellent
 
*
 very bad
 bad
 neutral
 good
 excellent
 
*
 very bad
 bad
 neutral
 good
 excellent
 
*
 very bad
 bad
 neutral
 good
 excellent
 
*
 very bad
 bad
 neutral
 good
 excellent
 N/A - Choose if you are not a Travel coordinator
 
*
 very bad
 bad
 neutral
 good
 excellent
 N/A - Choose if you are not a member of the Finance department
 
*
 Re-tender and select another travel agency
 Suggest other vendors that have provided an excellent service (comment on all positive aspects of their services)
 
*