Application Management Services

Deloitte’s Application Managed Services (AMS) manage, enhance, and maintain an organization’s custom or packaged software. Deloitte provides full life cycle AMS, spanning the entire continuum from up-front advisory services through application optimization and innovation.

Our services encompass:

• Bespoke application platform services
• Package application platform services (Oracle, SAP, Applications, Xuber, Misys)
• Service desk
• Incident management
• Problem management
• Development management
• Change management
• Release management
• Minor enhancements and customizations
• Report development
• User training
• Systems administration
• Database administration
• Application and user security management
• Interface management
• Application/Batch monitoring