2020 banking and capital markets outlook

Deloitte Insights

2020 banking and capital markets outlook

Fortifying the core for the next wave of disruption

Disruptive forces are changing how banking is done. Banks can add customer value by fortifying their foundation and staying true to their core identity as financial intermediaries, matching demand with supply of capital.

Riding the next wave of disruption

A new wave of disruption more forceful and more pervasive than what we have seen in recent years will likely unfold in the next decade. While the roots of this disruption—technological, economic, geopolitical, demographic or environmental—may remain the same, the unique convergence of these factors should unleash unprecedented change in the broader society and economy, and, consequently, in the banking industry as well.

Foremost among the drivers of disruption should still be technology. The fusion of current technologies, such as machine learning and blockchain, and emerging ones such as quantum computing, could not only create new opportunities, perhaps greater in scale than ever before, but also engender new risks. Additionally, technology will also radically change work as we know it, as well as who is doing the work, and where it gets done.

Read more on Deloitte Insights

Authors:

Val Srinivas
United States

Jan-Thomas Schoeps
United States

Tiffany Ramsay
United States

Richa Wadhwani
India

Samia Hazuria
India

Aarushi Jain
India

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