DLearn

DLearn Learning/E-Learning Solution

Best-in-class training and development solutions for clients

With DLearn, Deloitte Luxembourg provides affordable and tailored learning and development solutions to address your technical, business needs and training requirements. We combine state-of-the-art digital learning modules with specialist face-to-face training, united in a holistic learning curriculum and delivered by specialists recognized in their field.

WHY DELOITTE LUXEMBOURG
& DLEARN?

training quality

TRAINING QUALITY AND SUBJECTS EXPERTISE

As a growing player in the field of training, Deloitte ensures the high quality of its training courses by continuously renewing and updating its deliverables.

Thanks to an iterative production methodology, Deloitte provides an adaptive learning and e-learning environment that is tailored to the needs of its clients.

sharing knowledge

SHARING OUR KNOWLEDGE WITH YOU

Beyond just content production, Deloitte aims to ensure the autonomy of your teams once the project is finalized.

To guarantee this transfer, Deloitte offers a variety of support, from learning materials to production methodology and post-training reports.

create unique connection

CREATE AN UNIQUE CONNECTION WITH YOU

We place our customers at the heart of our strategy. Blending your vision with our expertise is a key driver for all our projects.

From the day-to-day helpdesk to milestone meetings, we aim to create a unique learning and e-learning journey for you and your staff.

OUR LEARNING AND E-LEARNING APPROACH
We offer learning and e-learning solutions adapted for classroom or digital formats.

CONTENT
  • Discover the subject
  • Map the possible outcomes
  • Match your content with your internal training requirements
  • Select subject matter experts
AUDIENCE
  • Cluster your target audience
  • Align the learning objectives with the audience
  • Underline what is expected after the training
SUPPORTS
  • Select the most suitable training formats
  • Produce learning materials
  • Test the final deliveries
JOURNEY
  • Map the training journey
  • Include the before/after training events
  • Select the resources required for the training

CONTENT

DLearn offers a comprehensive range of learning/e-learning content
covering various topics for all audiences.

Here are some examples of the topics we offer:

DAC 6

Regulatory - Digital

Every stakeholder must be aware of the processes in place.

More information
Cyber Security

Knowledge - Digital

General awareness program about cybersecurity and the threat of phishing in a professional context.

More information
AML V

Regulatory - Digital

Key concepts and professional obligations regarding the Anti-Money Laundering and Counter-Terrorist Financing Directive.

More information
Train the Trainer

Soft skills - Classroom/Webinar

Best practice and key behaviours to engage participants.

More information
MiFID II program

Regulatory - Digital

Deploy a knowledge assessment to identify the potential gaps to be filled through dedicated training.

More information
Homeworking

Soft skills - Digital

Best practices and attitudes to work from home on a more permanent basis.

More information

For details on all learning and e-learning courses available in our catalog, please contact us.

DLearn can also support you to define the content that is required, from general subjects to focused topics.

Please contact us for more information about our complete learning offering or for a tailored approach.

KEY QUESTIONS TO DEFINE YOUR LEARNING CONTENT

DISCOVER THE CONTENT
ALIGN THE CONTENT WITH THE TARGET AUDIENCE
SET OBJECTIVES AND EXPECTED OUTCOMES
VALIDATE THE HIGH-LEVEL STEPS

AUDIENCE

DLearn can address the learning and development needs
of various stakeholders across the corporate ladder and beyond.
board

Board

Example
Executive board/head of departments etc.

Making sure the key aspects of all strategic topics are taken into account as a leader in your organizations.

Defining your role as leader, anticipate changes and embrace challenges.

management

Management

Example
Team Manager, people supervisors etc.

Communicating new processes, understanding operations and overall working environments.

Gaining technical/management knowledge to ensure best practices on the day-to-day challenges.

operations

Operations

Example
Officers, Seniors, etc.

Diving deep into regulatory and/or work related subjects to understand how they affect business and day-to-day operations.

Meeting management expectations and achieveing stakeholders objectives.

externals

Externals

Example
Customers, shareholders, etc.

Summary of regulatory elements and/or relevant coming changes that they should consider to make educated decisions.

JOURNEY

DLearn supports your overall learning and e-learning journey, from conception to post-training services.

Define the core

  • What is the training about?
  • What are the expectations for this training?
  • What are the resources?


Validate the training requirements content

  • Validate the objectives of the training and expected outcomes
  • Design learning materials, training events, and final delivery
  • Validate activities around the training requirements

Define the events around the training itself

  • Pre-work/materials for participants
  • Activities to promote the training
  • Communication plan
  • Additional documents/post-training materials for participants
  • Feedback support (survey, interview guides, etc.)

Coordinate the launch of the training

  • Pre-work/materials for participants
  • Activities to promote the training
  • Communication plan
  • Additional documents/post-training materials for participants
  • Feedback support (survey, interview guides, etc.)



Day-to-day helpdesk and updates

  • Help learners in their learning journey
  • Collect after-training feedback and update contents if necessary
  • Ensure regular reporting and track completion



Post-training events

  • Collect feedback from adapted support
  • Organise end-of-project meeting
  • Highlight “lessons learned”

SUPPORTS

DLearn offers a large range of learning supports,
from materials to digitalized resources.
digital resources

Digital Resources

Connect a wider audience with digital content in a customizable way.

What we offer

  • "A la carte" e-learning solutions
  • Infographic videos
  • Interviews with specialists
  • Flexible and customizable resources
  • Assessment of your staff

Why choose this support

  • Digital content allows your users to be more flexible around planning
  • Digital content is always accessible
  • Easier to ensure that a wide range of participants are trained
Webinar and classroom

Webinar and classroom resources

Interact directly with subject matter experts and other learners, receive and share live examples.

What we offer

  • Apply regulatory or theoretical knowledge to practical situations
  • Meet subject matter experts and share your vision
  • Express your needs during a live session

Why choose this support

  • Put what participants have previously learned into practice
  • Ensure active interactions and close-to-business situations
  • Introduce specialists that can answer participants’ questions
Learning platform

Learning platform

Provide ongoing managed services to monitor training, participants, and dedicated support to ensure follow-up.

What we offer

  • The DLearn platform, a learning management system (LMS) that displays and records learning events
  • Our dedicated team continuously updates the content available

Why choose this support

  • You want to benefit from an LMS
  • You want the latest training updates
  • You want to easily track training completion
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All support can be blended.

all supports

Let us create your perfect mix!

Contacts

Pascal Martino

Partner
Banking & Human Capital Leader

pamartino@deloitte.lu
Tel: +352 45145 2119

Read more ➤

Francois Bade

Director
Advisory & Consulting

fbade@deloitte.lu
Tel: +352 45145 4283

Read more ➤

Isabelle Dricot

Manager
Advisory & Consulting

idricot@deloitte.lu
Tel: +352 45145 2676

Read more ➤