First comes the workforce

Deloitte Insights

First comes the workforce

The human-centric future of work

Authors: Drew Keith (Italy), Lisa Manzati (Italy), Giovanna Mantovani (Italy) & John Guziak (Poland)

Organisations need to examine the responses of their workforces to COVID-19 inflicted changes. What were their coping mechanisms? What brought them success in the face of the pandemic’s ever-present and evolving threat?

Introduction

Sixty per cent of workers across Europe claim to have had no major difficulty adapting to COVID-19–inflicted changes, according to Deloitte’s European Workforce Survey. It is a reassuring finding, but it should do more than just bring relief. Organisations should examine the responses of their workforces. What were their coping mechanisms? What brought them success in the face of the pandemic’s ever-present and evolving threat?

By gleaning insights from individuals, it is possible also to glimpse a future of work framework that could achieve the same kind of resilience and adaptability. We have already learnt lessons that can be applied to overhauling organisational strategies and setting the stage for success.

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