Distribution models for affluent wealth management client


Changing distribution models for the New Affluent Wealth Management client

Wealth Managers are currently facing significant uncertainty in servicing their clients, and change is needed now to meet this challenge. Whilst, upper end Private Banking has maintained personal relationship based advice between clients and banker as the primary distribution method.

Executive summary

To gain market advantage, wealth managers that transform the way they interact with their clients are best placed to unlock future
value by:

  • Delivering a service proposition that benefits from regulatory change by offering transparent pricing and advice, and placing client experience at the core of the offering
  • Using insights to drive growth, combining service expertise with client data, thereby unlocking value for both the provider and
    client at every touch point
  • Establishing the multi-channel interaction process, providing the 21st century client with the opportunity to receive advice, and
    even transact through digital channels.

Wealth managers looking to stay ahead in this market should embrace these changes at the earliest opportunity.

PDF file - size: 179kb

Performance issue 11 – May 2013

Performance is a triannual digest, dedicated to investment management professionals, which brings you the latest articles, news and market developments from Deloitte’s professionals and clients. 

Performance issue 11 - PDF file - size: 4.6mb
Did you find this useful?