To outsource or not to outsource
Outsourcing is the process of delegating a company’s business process to third parties or external agencies, leveraging benefits ranging from possible low-cost labour and improved quality to product and service innovation. There have been many different reasons driving this hotly debated topic on the market. Both the insourcing and outsourcing decision has a direct impact on the efficiency of the business and hence the bottom line and related control discussions. Deloitte has interviewed an outsourcing administrator in South Africa to understand their thoughts on the outsourcing model. In addition, we have had a discussion with an asset manager to get a better understanding of the overall picture.
Performance magazine issue 17, May 2015
Performance is a triannual digest, dedicated to investment management professionals, which brings you the latest articles, news and market developments from Deloitte’s professionals and clients.