Digitalization has transformed relationships in the healthcare sector, as patients are more self-reliant, better-informed, and comfortable finding information independently. This affects the way of working for healthcare providers, insurance companies, pharmaceutical industries, and the healthcare systems in its entirety. The patient experience will become more contextual and adapted to the dynamic needs of the patient at that moment in time. Due to the more proactive role that people are taking, partnerships with healthcare providers and life sciences companies can be created. The ability to connect healthcare providers and patients will lead to better decisions, which in turn will lead to better health outcomes and lower healthcare costs.
Introduction
1. Healthcare systems are facing global challenges
2. Digital technologies offer opportunities to revolutionize the way care is delivered
3. The patient journey has been transformed due to higher connectivity
Conclusion