Organising for analytics in healthcare
The thirst for information is changing the healthcare industry. Externally, the government, payers, employers and patients are demanding more insightful information. Internally, there is increasing demand for clinicians and leaders to improve service quality, patient satisfaction and clinical outcomes.
Healthcare providers are being constantly challenged to provide better results with fewer resources and at a lower cost. These external and internal forces can lead to greater performance risk, and are driving healthcare organisations to develop a better understanding of their clinical and financial outcomes. The table stakes have changed in the ‘new normal’—the
ability to build enterprise information management and analytics capabilities that can provide new insights about patient populations that may be essential for organisations to thrive and ultimately, survive.
A key to promoting sustainable enterprise excellence can lie in the organisation’s ability to harness the potential of clinical systems that can produce insights that enable informed decision making. Organisations that have excelled at building information management and analytical capabilities (referred to commonly as ‘analytics’) have realised tangible benefits such as: improving clinical
outcomes, reducing insurance denials, reducing avoidable re-admissions, and increasing the use of resources to help meet the growing demand for patient services—just to name a few.
Inside magazine issue 1, June 2014
Inside is Deloitte’s quarterly magazine offering an exclusive insight into best practices, trends and opportunities faced by our clients across all industries.
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