Push innovation in government
How to change emerging technology’s potential from disruptive to transformative
As government grapples with new technologies, how can leaders prioritize which technologies to select and deploy? One approach is to start with the solution, not the problem, using push innovation.
From robot-operated hamburger stands, to your face replacing a paper ticket as your boarding pass, emerging technologies are transforming nearly every aspect of how we live, work, and connect with each other. But they can present new threats as well. One has to look no further than the 2018 cancellation of a thousand flights at Gatwick Airport near London due to drone sightings to see just how quickly new technologies present new challenges.
Government leaders know that these types of technologies will likely impact their mission areas, and that it’s important to stay ahead of the curve. But they don’t always have a clearly defined use case for a new technology or a pain point that the technology can solve. In cases like these, how can government leaders prioritize which emerging technologies warrant the use of their often-limited resources? And how can they then apply the selected technology—whether artificial intelligence (AI), blockchain, or augmented reality (AR)—across the enterprise in a meaningful way?