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Deloitte Insights

Stronger, fitter, better

Crisis management for the resilient enterprise

Despite the perception that crises are becoming more frequent, a 2018 Deloitte study finds that organizations’ confidence exceeds crisis preparedness.

Crises are on the rise. Are organizations prepared?

Employees, investors, and other stakeholders are keenly aware of the increasing threat of a crisis—everything from weather-related events to global cyberattacks. They have good reason to be concerned. Nearly 60 percent of the respondents to our survey of more than 500 crisis management executives believe that organizations face more crises today than they did 10 years ago. Further, at least some respondents feel that the magnitude, as well as the number of crises, is growing. “Crises are becoming more intense as the world becomes more dynamic,” says one respondent. “Any event can turn a simple situation into a massive one.”

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Peter Dent

Rhoda Woo
United States

Rick Cudworth
United Kingdom



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