Key questions banks should ask before adopting AI/ML
Either due to changing customer needs, fluctuating regulatory and compliance standards, or peer pressure (or to remain relevant amid unprecedented pandemic times), banks have begun to realize the importance of adopting artificial intelligence (AI) and machine learning (ML).
Cloud innovation: Becoming an experience innovator
According to Deloitte’s 2021 Global Marketing Trends, 57% of respondents said their organizations significantly altered digital platforms to better meet customer needs in response to the pandemic. And indeed, customers have come to expect increasingly on-demand, personalized
People and process in cloud
You made a move to the cloud because it brings the power to transform the way you do business. However, the cloud also forces you to solve your organization’s requirements through the lens of your cloud vendor’s capabilities and consume innovation at a faster pace.
Cloud innovation: Becoming a proactive data defender
Deloitte’s research, “An integrated approach to your cloud migration strategy,” found 70% of surveyed organizations with a mature cloud and cyber strategy report doing well or very well in using advanced technologies to predict potential future risks and threats.
Building trust (and results) with customer-centric capabilities and cloud-enabled insights
The need to effectively and meaningfully connect with customers through digital channels has never been greater. Insurance customers today expect “one-click,” transactional capabilities just like the ones they enjoy elsewhere in their everyday digital lives.