Banks - Survival through Target Operating Model (TOM)


Survival through Target Operating Model (TOM) - Banks need to rethink their operating models to ensure survival in today's marketplace

Executive Summary

Current versus target operating model

In the current environment of increased regulation, market uncertainty, fierce competition, tighter margins, reduced returns and changing client expectations, it is essential that banks continue to rethink and adapt their operating models.

Banks need to process a larger volume of information at a faster pace with ever-increasing demands relating to client, regulatory and financial data. Importance is placed on data, client information and reporting with zero tolerance for errors and delays. This, together with digitalisation and increasingly more sophisticated and demanding clients, has placed additional burdens on banks and means that they must look at innovative ways to differentiate themselves to successfully overcome obstacles. Some banks have already taken action while many others are still struggling with these questions. Consequently, banks now need to focus on new ways to stand out from the competition to achieve an operating and/or structural advantage.

PDF - 1mb

Inside magazine issue 8, April 2015

Inside is Deloitte’s quarterly magazine offering an exclusive insight into best practices, trends and opportunities faced by our clients across all industries.

Inside focuses on the main hot topics relevant for the market (Asset management, Banking, Insurance, Public sector, Healthcare, Private equity, Real estate, TMT, Manufacturing and consumer business, Transport and logistics).

PDF - 10.7mb
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