Target Operating Model - TOM


Target Operating Model - TOM

Elements for a successful growth

The recent financial crisis, changing regulatory landscape, increasing macro and micro economic pressures together with the evolving technology and globalisation has meant that topics such as TOM are more and more prominent in our client’s mind. Companies must adapt to ensure that they stay ahead of the curve.

Target Operating Model at a glance

The primary purpose of a Target Operating Model is to enable the application of a corporate strategy or vision to a business or operation. It is a high level representation of how a company can be best organised to more efficiently and effectively deliver and execute on the organisation's strategy.

Moreover, it provides a common understanding of the organisation by allowing people to visualise the organisation from a variety of perspectives across the value chain as every significant element of business activity is represented. People, processes and technology are key components underlining any TOM and are critical to ensure its success.

Target Operating Model

The audience for the operating model will vary depending on the strategic drivers, but it can include executives, strategy teams, marketing teams, project teams, risk managers, IT teams and operational teams.

The Current Operating Model (COM) represents how an organisation is configured today, whereas the Target Operating Model (TOM) shows a future state that the organisation should be moving towards in order to achieve its strategy.

Deploying the right model can help to ensure that our clients remains abreast of any developments to successfully achieve its strategic goals.

Deloitte and Target Operating Model

We have delivered Target Operating Models across all industry sectors and to address a wide range of business strategies.

Deloitte offers a tailored approach to support your business to achieve your targets. We can help clients on a range of projects from transforming their current operating models to designing a TOM in response to various scenarios, ensuring that the key components of the business are aligned with the strategy.

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Pascal Martino

Pascal Martino

Partner | Banking and Human Capital Leader

Pascal Martino has 20 years of experience in Business Consulting and Advisory services and developed a wide expertise in Private and Retail Banking. Pascal is leading the Banking industry transversall... More

Patrick Laurent

Patrick Laurent

Partner | ACG Leader & Innovation Leader

Patrick joined Deloitte as partner in 2011 and was promoted to the Executive Committee in 2018. Patrick heads the Advisory & Consulting Group (ACG) and is the Firm Innovation Leader. He has extensive ... More

Basil Sommerfeld

Basil Sommerfeld

Partner | Consulting – IM & PERE

Basil is a partner within the advisory and consulting department and is specialised in the financial services industry, providing consulting and advisory services to clients in retail and private bank... More