Deloitte 2014 TMT Predictions

Press releases

Deloitte 2014 TMT Predictions: Wearable technologies to rise and Phablets to outsell Tablets

Press Release

11 February 2014

The top global technology, media and telecom trends for 2014 include the 10 million unit year for wearable technologies and a potential upsurge of eVisits according to Deloitte Touche Tohmatsu Limited’s (DTTL) 13th edition of the Global TMT Predictions. In addition, the report predicts that phablets — an oversized smartphone that is part cell phone, part tablet — will outsell tablets by €18 billion and the total global sales of smartphones, tablets, PCs, TV sets and gaming consoles will exceed €550 billion in 2014 and then plateau as consumer usage will continue to converge. 

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Deloitte Luxembourg - Marketing & Communications

“As every year, we have published our predictions based on the core drivers of disruption in the sector: processor speed, connectivity and storage. In 2014 ruggedness will be emphasised as the key differentiator, making the cracked screen less common.” said Georges Kioes, Partner and Technology Media & Telecommunications Leader at Deloitte Luxembourg.“Additionally, smartphones, the largest component in the converged living room group (€275 billion revenue in 2014), are nearing saturation within most age groups, except for people above the age of 55, which appears to be the demographic group that still holds great potential for expansion.”

This year’s predictions also tackles eVisits and predict the practice to go mainstream. “Unlike regular doctor visits, eVisits capture patient information through forms, questionnaires and photos, rather than through direct interaction with a physician. We will see an inflection point in 2014 in their adoption, as they reduce travel time and costs as well as increase convenience and faster treatment for patients. It needs to be seen how fast this trend will develop in Luxembourg.” Georges Kioes added.

The report also looks well beyond 2014 and predicts a ‘perfect storm’ of conditions that could make Massive Open Online Courses (MOOCs) a major factor by 2020, representing over 10% of all courses taken in tertiary and enterprise continuing education. New technology, alternative modes of teaching and a need to continuously update quickly obsolete skills are driving the trend, suggesting MOOCs will grow enormously over the longer term, even if disruption is minimal in 2014.

Additional highlights and details of this year’s TMT predictions to impact the marketplace in2014 include:


  • Wearables: the eyes have it
  • The €550 billion converged living room: a plateau approaches
  • One became many: the tablet market stratifies

Media and Entertainment

  • Doubling up on pay-TV
  • Television measurement
  • Performance rights lift recorded music revenues


  • Phablets are not a phad
  • The smartphone generation gap: Over 55? There’s no app for that
  • In 2014, mobile instant messaging services (IMS) will generate about 70% of all messages sent from mobile phones

Full details about the global TMT Predictions are available here:

English, French and German versions included

About Deloitte

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About Deloitte in Luxembourg

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