Automation with intelligence

Deloitte Insights

Automation with intelligence

Reimagining the organization in the ‘Age of With’

​In their embrace of more digitised ways of working, many organisations have adopted robotics to automate repetitive processes. They are now seeking to scale these solutions with artificial intelligence.

The journey to scale

In May 2019 Deloitte surveyed 523 executives in a range of industries in 26 countries across Africa, the Americas, Asia and Europe on their intelligent automation strategies and the impact on their workforces.

The analysis reveals that these organisations are not only continuing to use robotic process automation (RPA) but are moving beyond it by increasing deployment of intelligent automation. Fifty-eight per cent of surveyed executives report they have started their automation journey. Of these, 38 per cent are piloting (1-10 automations), 12 per cent implementing (11-50 automations) and eight per cent automating at scale (51+ automations) – twice as many as in 2018.

Read more on Deloitte Insights

Authors:

Richard Horton
United Kingdom

Justin Watson
United Kingdom

David Wright
United Kingdom

Dr. Matthew Howard
United Kingdom

Dupe Witherick
United Kingdom

Lauren Coe
United Kingdom

Steve Hatfield
United Kingdom

   
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