Cognitive Intelligence to boost Digital Transformations in FSI


Cognitive Intelligence to boost Digital Transformations in FSI

“Artificial Intelligence is the science and engineering of making intelligent machines, especially intelligent computer programs. It is related to the similar task of using computers to understand human intelligence, but AI does not have to confine itself to methods that are biologically observable.” 

John McCarthy, Stanford University

Executive Summary

Still considered science fiction a few years ago, Artificial Intelligence (AI) is now becoming a part of our business environment, just as Alan Turing had predicted. AI is reinventing the entire ecosystem of the Financial Services Industry (FSI) with new business models designed to be more effective, accurate, and self-adaptive. By increasing the level of automation and using dynamic systems, AI supports decision management, enhances customer experience, and increases operational efficiency.

This article deals with the potential implications and applications of AI in the FSI. First, a general presentation will demystify AI. Then, a second part will describe some applications in FSI and more specifically an AI-powered chatbot dealing with MiFID. Finally, we will focus on the outputs and actionable insights for CIOs.

PDF - 9.73mb

Inside Magazine EMEA Technology, November 2017

Inside is Deloitte’s quarterly magazine offering an exclusive insight into best practices, trends and opportunities faced by our clients across all industries.

Inside focuses on the main hot topics relevant for the market (Asset management, Banking, Insurance, Public sector, Healthcare, Private equity, Real estate, TMT, Manufacturing and consumer business, Transport and logistics).

PDF - 4mb
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