The digitally-fit organization

Article

The digitally-fit organization

Executive Summary

“There’s never been a worse time to be a worker with only ‘ordinary’ skills and abilities to offer, because computers, robots and other digital technologies are acquiring these skills and abilities at an extraordinary rate.”

Digital transformation isn’t really about technology

Would you expect that the decision on which size of tables to choose for your employees’ cafeteria affects your organization’s productivity? Could this be part of your digital business transformation? At first glance, these may seem like random pieces that are difficult to fit within the same puzzle. But consider this: the tables in question were in the offices of a large, online travel company working with Humanyze, a people-analytics company headquartered in Boston. The latter works as an integrator of wearables, sensors, digital data and analytics to identify, for example, which employee talks to whom, where they spend time and how they interact with each other. The analysis identifies patterns of collaboration that correlate with high employee productivity. At the company in question, Humanyze found, on the one hand, that while eating together people shared more insights and thereby boosted their productivity and, on the other hand, that productivity increased in proportion to the number of people at the same table. In this case, integrating digital technology suggested that an increase in the table size would have a direct and measurable impact on employees’ ability to work productively. The tale of the tables shows that digital transformation is not only about the technologies themselves—social, mobile, analytics and cloud—the real value comes instead from how companies integrate them and transform their business and their ways of working.

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Inside magazine issue 12, June 2016

Inside is Deloitte’s quarterly magazine offering an exclusive insight into best practices, trends and opportunities faced by our clients across all industries.

Inside focuses on the main hot topics relevant for the market (Asset management, Banking, Insurance, Public sector, Healthcare, Private equity, Real estate, TMT, Manufacturing and consumer business, Transport and logistics).

PDF - 16.2 MB
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