Imagine:
We define with you a digital vision to help your business thrive in these disrupted conditions and leverage Salesforce’s capabilities to unlock the full potential of this vision. The discovery phase uses design-thinking methodology to design superior experiences across all touchpoints of the customer or employee journey. This phase entails detailing requirements, supporting tools and systems selection, detailing architecture and integration strategy, as well as confirming a preliminary roadmap.

Deliver:
We build the foundations of Salesforce and other functionalities identified during the discovery phase. This ranges from prototyping up to the completion of the end solution, and includes configuration, integration, migration and precise program management, and Quality Assurance. Coupled with our iterative refinement approach, our cross-functional teams ensure fast and efficient Salesforce project delivery.

Run:
We support you in the transition, ensuring a long-term process and technology adoption. This phase provides you with pre- and post- Go Live support, corrective and evolutive maintenance as required, system administration, etc. This ultimately leads to an overall better quality of delivery.

About Deloitte:
Combining our recognized strength in business transformation, industry expertise and technology implementation, we are a Global Strategic Salesforce partner, with more than 6,500 practitioners and a 9.7 Customer Satisfaction Score. Moreover, Deloitte was named a leader in CRM and Customer Experience Implementation Services worldwide.