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Deloitte Academy offers training for Administrators, Developers, Solution Designers, Technical Architects and End Users. It's important to use Salesforce as good as you can. We offer Salesforce trainings to help you to get the most success out of Salesforce. The training will provide more success in using Salesforce and with that it will have more value for your company.

Salesforce and Deloitte Academy offer a divers training package to provide you with the skills and knowledge to get the most out of Salesforce. We offer trainings for every role within your company, from end user until developer.

Training for Administrators

Administrative Essentials for New Admins in Lightning experience (ADX201)

Extensive and interactive, Administrative Essentials in Lightning Experience is the core training that ensures your success with Salesforce Lightning. It’s a must for new administrators, and we recommend completing this course before starting a Salesforce deployment or when taking over an existing deployment. More information


Administration Essentials for Experienced Admins (ADX211)

Are you an experienced administrator with at least 6 months experience working with Salesforce? Or did you follow the Administration Essentials for New Admins course? Then this training is right for you! More information


Get Started with Communities in Lightning Experience (ADX271)

Online communities provide a place where employees, customers, and partners can engage and collaborate. Learn how to enable communities in your organization, create communities for partner and customers, and gauge participation. The course provides an overview of the exam objectives to help support you on your journey towards passing the Salesforce Community Cloud Consultant Certification exam. More information


Essentials for marketing cloud email marketers (EEB101)

In this interactive course, email marketers will gain hands-on experience creating emails, sending and tracking results, managing subscriber data, segmenting data to deliver targeted, relevant messages, and learning automation tools to automate campaigns and daily tasks. More information
 

Build and Analyze Customer Journeys using Marketing Cloud (MKT101)

Start your journey to becoming a Marketing Cloud Specialist. In this 5-day, expert-led class, you will learn how to build customer journeys within Marketing Cloud. Our team of Marketing Cloud pros will walk you through best practices related to executing, monitoring, and analyzing your journeys, arming you with the tools and know-how to design personalized journeys and engage with your customers in a whole new way. More information
 

Essentials of Pardot Lightning App for Digital Marketers (PDX101)

Are you looking to become proficient in designing and implementing marketing workflows in Pardot Lightning App to drive your company’s business? Are you looking to take the next step in your career by becoming a Salesforce Certified Pardot Specialist? Whether you are an experienced user or completely new to Pardot, this course will show you how to effectively design, build, and implement marketing workflows, as well as use Pardot-generated reports in the Pardot Lightning App to make data-driven decisions. More information

Training for Developers

Declarative Development for Platform App Builders in Lightning Experience (DEX403)

This comprehensive hands-on course is a must for new application developers or developers who are new to Salesforce. Participants will learn how to use the declarative "clicks not code" capabilities of the Lightning platform to create custom applications and customize existing applications. Build your knowledge of objects, fields, UI customization, automation tools, security, app deployment, and more! More information
 

Apex & Visualforce Controllers (DEX450)

This course is designed for programmatic developers who are new to the Salesforce platform, who need to be able to write programmatic customizations to both the business logic and user interface layers using Apex and Visualforce. More information

 

Getting started with Journey Builder (JB101)

If you are a Marketing Cloud user or administrator who is responsible for developing the email journey your customers will take with your organization, this hands-on course is an essential class for you. In this one-day course, you will learn the fundamentals of a customer journey. You will then explore Contact Builder and how to set up your data in order to leverage the data in Journey Builder. In Journey Builder, you will learn to create and develop strategic customer interactions within various Journey Builder activities. More information

Training for End Users

Marketing Cloud Connect Essentials (MCC201)

The Marketing Cloud Connect Essentials course is designed to give you in-depth knowledge of the functionality available when you connect your Salesforce org to your Marketing Cloud account. In this interactive course, you will gain hands-on experience connecting the Clouds, personalizing your emails by leveraging your Salesforce CRM data from the Sales / Service Clouds, sending emails to a Contact / Lead, Report, or Campaign, synchronizing your Salesforce CRM data in the Marketing Cloud, segmenting your data to send targeted and relevant emails, creating 1:1 journeys based on your Salesforce CRM data, and tracking and reporting capabilities in the Marketing Cloud and Sales / Service Clouds. More information
 

Reporting Fundamentals (RPX101)
The course covers Salesforce’s existing reports as well as the Salesforce reporting toolset, designed to help you customize existing reports and create your own reports. Information on building dashboards and enhancing your reports using formulas and filters is provided to help you analyze your business. More information

Salesforce Einstein Analytics

Mobile and Desktop Exploration in Einstein Analytics (ANC101)

Ready to see where your data takes you in Salesforce Einstein Analytics? This course teaches you how to explore your data through lenses and interactive dashboards from your desktop or mobile device, and how to share your insights in Chatter. Learn how to quickly change measures, groups, and filters; select the best visualizations for your data; and drill down to see details. You’ll also learn how to easily load additional data from a CSV file, which you can start exploring right away using the power of Einstein Analytics. More information

 

Building Lenses, Dashboards, and Apps in Einstein Analytics (ANC201)

Ready to start building in Einstein Analytics? In this course, you’ll find out how to design and create an effective dashboard layout to help viewers quickly find their way around. You’ll learn how to build lenses and add them into your dashboards using the Einstein Analytics Dashboard Designer. Once you’ve created a dashboard, you’ll also learn how to optimize the dashboard for mobile. Finally you’ll also learn how to organize your lenses and dashboards using apps and ensure that only the right users have access to them. More information

Cancellation and Transfer conditions

Cancellation by Deloitte
Deloitte Academy reserves the right to cancel the course at any time or move the date of the event. If so, you will be informed in due time.

Cancellation by participant
Until four weeks (up to 16 Business days) before the start of the course you may cancel your participation, free of charge, by sending an email to nlacademy@deloitte.nl. Moving your participation to a different date involves costs. In the overview below you will find the cancellation and Transfer costs. Should you be unable to attend, a colleague may also take your place, without any additional costs. Should this occur, we would appreciate it if you could inform us in time.

Cancellation or request for transfer by participant Cancellation costs Expenses due to transfer
4 weeks (up to 16 Business days) before the start of the course 0% 0%
3 - 2 weeks (15 to 10 Business days) before the start of the course 50% 25%
1 week (5 Business days) before the start of the course 100% 50%

Deloitte Academy

Deloitte Academy is offering all kinds of Salesforce Trainings for years with great succes. With our teacher Jan Vreedenburgh, who has a ton of experience, we provide trainings for Administrators, Developers and Solution Designers.

We also offer the possibility to take an incompany about subjects custom-made. Deloitte Academy is Salesforce training reseller.

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