Salesforce training

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Deloitte Academy offers training for Administrators, Developers, Solution Designers, Technical Architects and End Users. It's important to use Salesforce as good as you can. We offer Salesforce trainings to help you to get the most success out of Salesforce. The training will provide more success in using Salesforce and with that it will have more value for your company.

Salesforce Learning Paths

Salesforce and Deloitte Academy offer a divers training package to provide you with the skills and knowledge to get the most out of Salesforce. We offer trainings for every role within your company, from end user until developer. We would like to guide you through the Salesforce training paths.

routes-sales-force-2016 ADX201 CRT101 ADM251 ADM261 ADM211 CRT261 CRT251 EEB101 ADX201 DEX402 DEV450 CRT450

Training for Administrators

Administrative Essentials for New Admins in Lightning experience (ADX201)
It’s a must for new administrators, and we recommend completing this course before starting a Salesforce deployment or when taking over an existing deployment. More information


Administration Essentials for Experienced Admins (ADM211)

Are you an experienced administrator with at least 6 months experience working with Salesforce? Or did you follow the Administration Essentials for New Admins course? Then this training is right for you! More information


Preparing for Your Salesforce.com Administrator Certification (CRT101)
This course will help hone your problem-solving skills and reinforce your knowledge of key topics. Instructors will present different administration and configuration scenarios tied to the exam objectives. More information


Customizing Salesforce1 with Clicks (ADM214)
This hands-on course will enable students to use clicks (not code) to customize the look and feel of Salesforce1 for their mobile user base. This is a bring-your-own-device course. More information
 

Introduction to Object-Oriented Programming with Force.com Code (ADM231)
This course is designed for Salesforce administrators who would like to learn the basics of implementing business logic using Apex, the primary programming language of the Salesforce platform. More information


Sales Cloud Administration: Products, Quotes, Orders and Collaborative Forecasts (ADM251)
This course will teach administrators how to set up products, price books, quotes, and orders to streamline their processes. More information


Service Cloud Administration (ADM261)
This course will teach administrators how to configure Salesforce Knowledge, set up service contracts with milestones and entitlements, create the Console for Service application, configure the SoftPhone using Open CTI, and set up Live Agent. More information
 

Implementing an Analytics Strategy for the Sales Cloud (STR301)
This course is a must for anyone responsible for using analytics to drive business results in a sales organization. More information 
 

Essentials for marketing cloud email marketers (EEB101)
In this interactive course, email marketers will gain hands-on experience creating emails, sending and tracking results, managing subscriber data, segmenting data to deliver targeted, relevant messages, and learning automation tools to automate campaigns and daily tasks. More information

Training for Developers

Declarative Development for Platform App Builders (DEX402)
Is the CRM and Force.com platform new to you? Then you can participate in this training. It is recommended, but not a requirement that you are already familiar with Salesforce applications and basic knowledge of HTML and/or XML. More information


Certification Preparation for Platform Developer 1 (CRT450)
By covering the details around the exam objectives, this course will help hone your problem-solving skills and reinforce your knowledge of key topics. A mock exam at the end of the course will help you assess your readiness. More information


Apex & Visualforce Controllers (DEV450)
This comprehensive, hands-on course is perfect for developers who want a deep dive into using Apex to build, extend, and deploy Salesforce applications on the Force.com platform. More information

 

Lightning components implementation for platform developers (DEV460)
You will learn how to surface your components in mobile and desktop environments. You will build a Lightning application and Lightning components that have the Salesforce look and feel and can securely access, display, and manipulate data in your org. More information


Programming Lightning Components (DEV601)
In this five-day instructor-led course, you’ll learn how to program Lightning Components with markup, JavaScript, CSS, Apex, and the Salesforce Lightning Design System (SLDS), and make them available to Salesforce end users. More information

Training for Solution Designers

What’s Possible: Salesforce Fundamentals (STR101)
Are you a business analyst or project manager who is looking to learn more about how Salesforce can solve specific business issues? The course walks through a series of typical business challenges to provide you with the background to solve your specific business needs. More information


Implementing a Reporting Strategy for the Sales Cloud (STR301)
This course is a must for anyone responsible for using analytics to drive business results in a sales organization. Implementing a Reporting Strategy for the Sales Cloud provides you with the skills and knowledge you need to gather for analytics requirements, design and build custom reports and dashboards, and deploy them to your users. More information


Preparing for Your Salesforce.com Sales Cloud Consultant Certification (CRT251)
The course provides an overview of the exam objectives to help you focus your efforts to prepare for the Salesforce Sales Cloud Consultant Certification exam. More information


Preparing for Your Salesforce.com Service Cloud Consultant Certification (CRT261)
The course provides an overview of the exam objectives to help you focus your efforts to prepare for the Salesforce Service Cloud Consultant Certification exam. More information

Training for Technical Architects

Integrating with Force.com (DEV502)
The course introduces the major integration mechanisms available on the Force.com platform, such as the APIs and the built-in declarative functionalities. In subsequent modules, participants explore the technologies that play critical roles in integrating with the platform, including the Force.com SOAP and REST APIs, Apex, and outbound messaging. More information

Training for End Users

Reporting Fundamentals (RPX101)
The course covers Salesforce’s existing reports as well as the Salesforce reporting toolset, designed to help you customize existing reports and create your own reports. Information on building dashboards and enhancing your reports using formulas and filters is provided to help you analyze your business. More information
 

Sales Cloud Training for Sales Reps (SLS101)
Sales Reps will learn how to use the Sales Cloud to track prospective clients, manage accounts and opportunities, manage their workflow, communicate with clients, and run reports. This course is structured in a modular format and adds up to one full day of content. More information


Sales Cloud Training for Sales Managers (SLS201)
In this interactive course, discuss best practices and gain hands-on experience running sales reports, forecasting with realtime data, tracking quota attainment, and using productivity tools to successfully manage sales teams. More information

Cancellation and Transfer conditions

Cancellation by Deloitte
Deloitte Academy reserves the right to cancel the course at any time or move the date of the event. If so, you will be informed in due time.

Cancellation by participant
Until four weeks (up to 16 Business days) before the start of the course you may cancel your participation, free of charge, by sending an email to nlacademy@deloitte.nl. Moving your participation to a different date involves costs. In the overview below you will find the cancellation and Transfer costs. Should you be unable to attend, a colleague may also take your place, without any additional costs. Should this occur, we would appreciate it if you could inform us in time.

Cancellation or request for transfer by participant Cancellation costs Expenses due to transfer
4 weeks (up to 16 Business days) before the start of the course 0% 0%
3 - 2 weeks (15 to 10 Business days) before the start of the course 50% 25%
1 week (5 Business days) before the start of the course 100% 50%

Deloitte Academy

Deloitte Academy is offering all kinds of Salesforce Trainings for years with great succes. With our teacher Jan Vreedenburgh, who has a ton of experience, we provide trainings for Administrators, Developers and Solution Designers.

We also offer the possibility to take an incompany about subjects custom-made. Deloitte Academy is Salesforce training reseller.

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