FAQ - Cyber Risk Services
On this page you will find the frequently asked questions about the Cyber Risk Services program.
Questions Courses and Exam related
When can I register for the exam?
The deadline for registration is indicated on the website of ISACA. The deadline is in most cases about six weeks before the start of the course. For exact dates, see the link.
When do I know if the course will definitely take place?
No later than two weeks before the start of the course, we will let you know whether the course will take place.
Is it possible to receive the exam voucher for the CISSP course earlier?
No, this isn’t possible. You will receive the voucher after the course from the facilitator.
I registered for a course of several days, but will be unable to attend for one day or daypart. Is it possible to later, or through home study, catch up for this absent time?
To ensure the quality of the course, we can contact the facilitator. Only the facilitator can determine the impact of the absence and give an advice on the participation. In this case you can contact the Deloitte Academy, by phone +31 (0)88-2889333 or via firstname.lastname@example.org
Will the course also be offered at other dates?
All scheduled dates are mentioned on our website. If you want additional information about this, you can contact the Deloitte Academy, by phone +31 (08)8-2889333 or via email@example.com
Questions about Course materials
When do I get the course material at my disposal?
In the most cases the course material will be presented during the course. If different, you will receive a notice from us.
Do I need to prepare anything before the course starts?
Basically not, in other situations you will be informed.
Cancellation and Transfer conditions
Until four weeks before the start of the course you may cancel your participation by email. Transfer to a different date involves costs. Should you cancel within four weeks before the start of the course you will have to pay the full course fee. In the event of insufficient participants we reserve the right to cancel the course at any time or move the date of the event. If so, you will be informed in due time.